Medium sized Firm of solicitors specialising in personal injury, wills & probate, employment law and conveyancing.

High Spot Review

Substantial increase in volume of cases being handled - the case management software was struggling to handle the data volumes.

Hardware purchased two years earlier was under configured and almost obsolete - the server hardware had limited expansion capabilities.

The IT department were proposing extensive expenditure on additional hardware - but not clearly justifying or  explaining their recommendations.

Management were inclined to do nothing and continue with the existing configuration - however they wanted to know the risks involved with this option and whether there were any alternatives.

The high level review resulted in a plan of action for the Firm involving the clear identification of future requirements and likely business volumes along with a risk assessment and identification of likely order of costs and discussions with the application software authors and the need to undertake systems and database tuning.