Providing independent business systems advice to distribution companies

Case Study - Distribution





Case Studies


Centaur Services Limited



CSL supplies wholesale veterinary products to members of the veterinary profession. The main operations and warehouse is located in Castle Cary, Somerset. Existing computer systems were based on SAP using an Oracle database running on a Microsoft environment. Although there were no major problems with SAP it was expensive to run and administer and CSL wished to explore whether there were any lower cost application solutions which could support their business operations.


Documentation of key requirements and production of a statement of requirements document. Evaluation of potential alternative solutions against statement of requirements.


£105m turnover, 8,000 product lines, 5,000 sales orders per week, 225+ employees

Scope of requirements

Sales order processing, stock control, purchasing, warehouse management, distribution, financial ledgers, sales and marketing



Existing systems were not fully integrated

Extracting data was cumbersome

An unsupported version of SAP was being used

Excessive use of spreadsheets to meet requirements, due to failure to implement all available SAP functionality

Difficulties in finding appropriate external support

A number of in-house developed bespoke add-ons had been made to the SAP solution


An expression of interest (EOI) document was issued to a long list of suppliers of appropriate solutions and following brief demonstrations a list of potential suppliers was established. In parallel user requirements were documented in the form of a statement of requirements (SOR), which was issued to the potential suppliers. Supplier proposals were evaluated and favoured solutions short-listed for further investigation. Detailed demonstrations were attended and after an extensive assessment of the options and comparison of capital and running costs a way forward was established.

“What impressed me from the start was the immediate rapport established with the Microguide team. The down to earth pragmatic approach was a breath of fresh air. We particularly valued their disciplined approach to systems specification and selection. We did not have the time or market knowledge to do all the research ourselves, Microguide gave us the extra hands we needed”
Nick Weaving , IT Manager

Contact Details:

Microguide Corporate Computer Consultants, 82 Shortlands Road, Kingston-upon-Thames, KT2 6HE

Tel: 020 8549 7152

Fax: 020 8549 8112

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