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Claremont Business Environments

www.claremont-europe.com

 

Background

Claremont is one of the largest and most experienced providers of complete business environment solutions in the UK. The company designs, supplies and provides project management for the installation of new office environments. Major business activity is made up of workplace furniture and multi-media, interior fit out and workplace consultancy.

Project

Defined a forward looking IT strategy. Assisted with defining user requirements and supplier selection. Implementation project management.

Scale

5 UK locations, 70+ employees, 30m+ turnover.

Scope of requirements

CRM, estimating, quotations, sales order processing, purchase order processing, project accounting, contracting, financial ledgers, office productivity including e-mail and internet, project management, CAD. 

Issues

Timely management information - existing systems were unable to produce the required management information on a timely basis without a large amount of manual effort requiring extensive use of ad hoc spreadsheet applications.

Controlling and monitoring projects - desire to integrate all aspects of a project from first marketing contact, estimate, design and quotation through to contract costs and sales reporting.

Business growth - expected to continue, and management required a sound IT infrastructure to support this anticipated growth.

Improved application integration - desire to introduce integrated IT into new areas including estimating, design enquiry, project accounting and CRM/telemarketing.

Common systems and inter-office integration - desire for common systems across all offices.

 

Summary

A business orientated IT strategy was produced defining the key role IT would play in the future of the business. Detailed functional requirements were determined and collated into an ITT which was issued to pre-qualified suppliers. Following evaluation of supplier responses and detailed structured demonstrations from a shortlist, the Company selected a modified packaged software solution. Microguide provided project management services throughout the implementation.


Contact Details:

Microguide Corporate Computer Consultants, 82 Shortlands Road, Kingston-upon-Thames, KT2 6HE

Tel: 020 8549 7152

Fax: 020 8549 8112

Email:enquiry@microguide.co.uk

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