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Case Study - Financial Services

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Intermediate Capital Group

www.icgplc.com

 

Background

Intermediate Capital Group (ICG) provides mezzanine capital in Europe and Asia Pacific. It principally invests from its our own capital resources but also invests funds which it manages on behalf of a number of UK and international institutions. ICG has offices in London , Paris , Frankfurt , Hong Kong , Stockholm and Madrid .

ICG has provided mezzanine in support of all leading European private equity sponsors and has successfully raised Europe 's largest independent mezzanine fund (€1.5bn) investing in mezzanine opportunities throughout Europe .
  

Project

User requirements definition and selection of new fully integrated packaged solution.

Scale

5 locations, 70+ staff, £2.4bn funds under management

Scope of requirements

Marketing and new business, portfolio management, fund administration, loan management, knowledge management, finance and human resources.

 

Issues

External pressures - to provide more comprehensive information about both front and back office activities

Islands of information - existing systems were not integrated resulting in duplication and re-keying of data.

Bespoke applications - key processing operations were being managed using a single user database application. 

Reliance on spreadsheets - spreadsheets were being used to duplicate information maintained in the bespoke database.

Limited management information - much manual effort was required to produce management and statistical reports.

Summary

Microguide assisted ICG establish its overall future business systems direction, develop a target systems structure responsive to its business development plans and proposed operational style and identify outline user requirements. This enabled ICG to move forward with a clearly focused software selection project knowing that the selection team had the buy-in and consensus of key personnel from all business units within the organisation. Microguide assisted ICG to identify an industry specific software solution with the functionality and look and feel compatible with ICG's needs.

Independence and market knowledge were important to us together with a tried and tested road map which guided us through the software selection process. Microguide helped us understand that extensive internal effort that would be required in terms of strategic and tactical decision making, time and resources to make the project a success”
Paul Piper, Chief Operations Officer, Board Director


Contact Details:

Microguide Corporate Computer Consultants, 82 Shortlands Road, Kingston-upon-Thames, KT2 6HE

Tel: 020 8549 7152

Fax: 020 8549 8112

Email:enquiry@microguide.co.uk

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