Providing independent business systems advice to construction companies

Case Study - Construction/Building Services





Case Studies



ISG Interior Exterior

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ISG InteriorExterior provides new build, refurbishment, fit out and special work services for owners and occupiers in both the private and public sectors. Projects are undertaken throughout the UK predominately in five key areas including corporate offices, education, government, residential and retail & leisure. The head office is based in the City of London. In addition there is another London office and two regional offices located in Manchester and Birmingham. There are over 500 employees based in the UK spread across the various offices and working on project sites.


Business Systems Strategy. Definition and selection of new Project Costing and Accounting software.


500+ professional staff. £500m+ turnover.

Scope of requirements

Supply chain management, trade contractor purchase ordering, project financial management, cost ledger, sub-contractors ledger, purchase ledger, contract sales ledger, sales ledger, general ledger, fixed assets and business intelligence.


Accounts software support - general dissatisfaction with support provided by existing supplier and the uncertainty regarding the long term future for the existing software.

Anticipated growth in the UK operation - the desire to continually achieve operational efficiencies across the organisation and the recognition that appropriate business systems are required to support the expanded organisation. 

Appropriate business systems - the desire for ISG’s business systems to reflect a forward looking up to date enterprise able to make best use of available technology. This would bring business systems inline with the current activities of the business and enable ISG to be seen as a modern, efficient, systems savvy organisation by clients/competitors.

Company-wide view - the desire to take an overall Company-wide strategic view bringing together the operational and financial requirements of all ISG Divisions.

Reporting and visibility - desire for improved access to meaningful information contained within the business systems via drill down facilities, standard reports, comprehensive user defined reporting and the use of standard Business Intelligence tools. This will empower users and enable more informed business decisions.


Microguide assisted ISG to determine its business systems strategy which subsequently led to select a new project costing and accounting solution. ISG adopted the Microguide structured software supplier selection process which includes prequalification of potential solutions and suppliers, documentation of user requirements, shortlisting suppliers, evaluating supplier proposals, arranging and attending a series of focused demonstrations culminating in the selection of a favoured solution and supplier.

“We had already embarked on a software selection process but were having difficulty differentiating the various solutions being considered. Microguide forced us to step back and reconsider what we were trying to achieve by helping us define a business systems strategy. Following the definition of the business systems strategy they provided a framework for a structured software selection process”
David Entwistle, Financial Director

Contact Details:

Microguide Corporate Computer Consultants, 82 Shortlands Road, Kingston-upon-Thames, KT2 6HE

Tel: 020 8549 7152

Fax: 020 8549 8112

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