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Case Study - Professional Practices

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Medium sized Firm of solicitors

 

Background

Medium sized Firm of solicitors specialising in personal injury, wills & probate, employment law and conveyancing.

Project

High spot review.

Scale

3 UK locations, 7 partners, 200 fee earners.

Scope of requirements

Case management, time and expense recording and office automation. 

Issues

Substantial increase in volume of cases being handled - the case management software was struggling to handle the data volumes.

Hardware purchased 2 years earlier was under configured and almost obsolete - the server hardware had limited expansion capabilities.

The IT department were proposing extensive expenditure on additional hardware - no clear justification or explanation for recommendations was being made.

Management were inclined to do nothing and continue with the existing configuration - management wanted to know the risks involved with this option and whether there were any alternatives.

Improved office systems - a new system was required supporting modern office facilities such as e-mail, Internet access and fax from the desktop.

 

Summary

The high level review resulted in a plan of action for the Firm involving the clear identification of future requirements and likely business volumes along with a risk assessment and identification of likely order of costs and discussions with the application software authors and the need to undertake systems and database tuning.


Contact Details:

Microguide Corporate Computer Consultants, 82 Shortlands Road, Kingston-upon-Thames, KT2 6HE

Tel: 020 8549 7152

Fax: 020 8549 8112

Email:enquiry@microguide.co.uk

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